printer friendly version
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Legend of Commonly Used Symbols on The Site
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Real Player Icon: plays video files - quick,low resolution |
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Quicktime Icon: plays video files - large,hi resolution |
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Help Icon: Takes you directly to this page |
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Playing Audio and Video Files on The Site
To view and hear the content on this site you need either a Real Media Player , Apple's Quicktime player or Windows Media Player. Please download the most current version if you are having problems with the media clips.
Both are players are free and quick to download.
Download Real Player :: Quicktime Player
Still not working?
Check out the System Requirements for Real Player or Quicktime to make sure your operating system has the basic components to see video and hear audio files.
Why is it taking so long to view all the video files?
If you are using a dial-up connection the amount of information that can pass through the telephone lines and appear on your screen is limited. You will still see all the content - it will just take more patience.
Try the audio or text version where available.
Why does the audio and video content "buffer" with Real Media Clips?
Real video and audio files are streamed, not downloaded. Therefore you, as the viewer, are seeing the content as soon as your computer receives it. When the server of the site is busy, i.e. morning or after work, it affects how fast the files can travel to your computer.
Support pages are always an option for in-depth problem solving and providing accurate information. Click below to view the following support pages
Microsoft :: Apple
Real Player Support :: Quicktime Support
Many of the problems we have viewing online content can be chalked up to the continued use of antique browsers.
Downloading the latest version of your browser can ensure that you are seeing and hearing everything the organization or designer intended.
Luckily browsers are free and relatively quick to download.
Download the latest version of Internet Explorer :: Netscape Navigator
Although not used on this site, Macromedia's Flash is quickly becoming the standard by which a multi-media web site is based.
Their dedication to assistive technology and "backwards compatibility" has notably increased in the last year.
Download Flash
It is the intention of this site to be as accessible as possible and support as many types of assistive technologies as there are users.
However, we need feedback to ensure success.
Please contact us with any concerns you have on the usability of this site.